OUR PEOPLE

Our people are at the core of everything we do. Meet some of the faces that make us who we are...

“There is nothing more enjoyable than seeing the personal and professional growth of our people.”

MICK RIBAULT

Founder, President

Mick is the founder and President of Dragonfly Pond Works. His lifelong love of nature and the environment led him to earn a degree in Fisheries and Wildlife Science from North Carolina State University. During the years leading up to his founding of Dragonfly, Mick worked in a variety of environmental positions—from an early, ground-floor position as an aquatic applicator to later gaining his certification as a BMP Inspector of stormwater retention facilities, and eventually becoming a General Contractor, specializing in grading and excavating.

Throughout his 19 years working in the field of lake and pond management, Mick has been a steadfast believer in lifelong learning and continual professional growth. Today, he expresses that belief as the overseer of Dragonfly University, the company’s internal professional development program. He refers to himself as the “cultural gatekeeper” at Dragonfly. As President of Dragonfly his goal is to build a company that solves client problems and executes its responsibilities with professionalism, passion and a desire to pursue continuous improvement.

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“Nothing could be more important than clearly defining the ‘Dragonfly Client Experience’ and applying our every resource to perfecting it.”

KIM MACALISTER

CEO

Kim is an inspiring and visionary leader with more than 20 years of experience in executive management, and as an entrepreneur herself, spent 15 years prior to joining Dragonfly running her own consulting firm dedicated to helping entrepreneurs grow and succeed.

As the Chief Executive Officer at Dragonfly, Kim applies her formidable knowledge and management skills to strategic planning, formalizing operations protocols, financial planning, recruitment and personnel management, and ensuring our clients receive the quality work and individual attention they deserve.

No one knows better than Kim how to bring all aspects of Dragonfly’s operations to bear on ensuring the “Dragonfly Client Experience” is consistently satisfying and one we can feel proud of.

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“We have amazing teams in the field who uphold the expectations of the ’‘Dragonfly Client Experience’. It’s an experience we believe is second to none in the industry.”

TOM PULLARO

Client Service Manager-Charlotte

Tom is one of the veterans of Dragonfly, and through his ten years with the company, has served in virtually every aspect: field technician, project manager, sales and client services, Director of Contracting, and Director of Operations. His many roles within Dragonfly, as well as his many industry accreditations, give him an exceptional breadth of understanding of our customers’ needs and how to meet them.

Tom has worked since the early beginnings of Dragonfly to help develop capabilities and a company culture that is centered on this truism: “We are only as good as our last project.” There’s no resting on company laurels for Tom and the needs of his clients.

Tom takes particular satisfaction from working with our clients to help transform their lakes and ponds into beautiful waterscapes and create attractive stormwater management facilities that operate as intended.

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“My focus is always solving a business problem or opportunity in a non-linear fashion.”

ARTHUR QUINBY

Director of Sales and Marketing

Arthur is an innovative leader with more than 40 years of sales and marketing experience, including working for several major national and international advertising agencies. Additionally, Arthur applied his specialized knowledge in running his own communication agency for 15 years, helping small business owners achieve their marketing and sales goals.

As the Director of Sales and Marketing at Dragonfly, Arthur is highly creative and results- oriented. He challenges team members to take risks in solving opportunities in unique ways. He leads by the mantra that there are no bad ideas; even if an idea does not work, it might stimulate a great new vision.

Under Arthur’s imaginative leadership, Dragonfly’s sales have grown significantly. Arthur utilizes his vast experience, knowledge, and endless creative energy to inspire team members to maximize Dragonfly’s sales and marketing outcomes.

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“My goal is always to provide a client experience that results in a long-term relationship.”

RYAN MILLER

Client Service Manager—Florida

Ryan’s years of experience in golf course construction, grading, and studying how water behaves, as well as his work as a landscape contractor, give him unique qualifications to meet the challenges of shoreline erosion and restoration.

His experience includes using our Dino sediment removal pump dredge and geo bags to restore over 2000 feet of eroded shoreline at a luxury residential development in Florida. He also responded to one property owner’s Notice of Violation from Pinellas County, Florida by leading the excavation, dredging, shaping, and restoration of 6 different retention ponds to full compliance.

Ryan’s professional experience since earning his degree in Landscape Architecture from the University of Georgia has taught him that an exceptional client experience begins and ends with strict attention to detail.

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“Clean water is essential. I appreciate being able to help clients create solutions that not only benefit their system, but the environment as a whole.”

JOHN BROWN

Client Service Manager- Triangle

John has been passionate about clean water his entire life. His research-based background allowed him to directly observe the impact poor water quality has on humans and the environment. This led John to a career in creating and maintaining healthy stormwater systems.

Prior to coming to Dragonfly, John owned and operated BMP East, Inc., a North Carolina stormwater management company. John brings his leadership, experience, and vast knowledge of BMP/SCM techniques to Dragonfly. Additionally, John possesses the highest level of NC Stormwater related certificates. John is always learning and looking for more efficient, cleaner solutions.

John’s knowledge, passion, and research driven mindset are great assets for Dragonfly. John takes the time to listen to his clients and explain how he can best meet their needs. He strives to provide solutions that improve water quality, improve coastal living, and protect the environment.

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“I connect my passion for the environment to our end product by helping people add value to their stormwater ponds.”

TYLER COOPER

Client Service Manager- Triangle

Tyler became passionate about protecting the environment from an early age as he witnessed the forested areas he enjoyed turned into developments. Tyler graduated from North Carolina State University with an Agricultural and Environmental Technologies major and Wildlife Sciences minor.

Tyler first came to Dragonfly Pond Works in our pond maintenance service department. Tyler then obtained his Stormwater BMP Inspection and Maintenance Certification. While working in the field, he took part in numerous large, transformative projects, such as an extensive wetland cattail removal. His selective treatments allowed beneficial plants to thrive without costly replanting.

Tyler brings his broad environmental knowledge and experience to his role as Client Service Manager. Tyler understands that a well-maintained waterscape can be beautiful, add value to surrounding properties, and function well as a stormwater device.

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“As Client Service Manager, my goal is to always provide exceptional client service while also positively impacting the environment.”

JARED BEARD

Client Service Manager-Wilmington, NC

Jared graduated from North Carolina State University with a Bachelor of Science degree and major in Fisheries and Wildlife Sciences. From an early age, Jared developed a passion for the outdoors and specifically the water. His drive to have a positive impact on the environment led him to seek a career with Dragonfly Pond Works.

Jared started with Dragonfly working in the field creating, restoring, and maintaining healthy stormwater systems. He is proud to be able to bring his professional knowledge and experience to provide environmentally sound water beautification solutions.

As Client Service Manager at Dragonfly, Jared is focused on developing long-lasting relationships to best meet the needs of all clients. Jared’s commitment to great client service helps him efficiently assess stormwater system issues and provide effective, healthy solutions.

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“I am passionate about providing clients with the best possible solutions for their systems. It is important to me that these solutions also help protect our coastal and wetland regions.”

CORY ROGERS

Client Service Manager-Charleston

Cory grew up in Maryland close to the Chesapeake Bay, the largest estuary and one of the largest stormwater drainage basins in America. Growing up in this area instilled a passion in Cory for the protection of coastal and wetland regions. This passion led him to pursue a degree in Marine Science from Coastal Carolina University. Before starting with Dragonfly, Cory worked as a Technology Consultant, where he developed analytical, interpersonal, and leadership skills.

Prior to moving into the role of Client Service Manager, Cory worked as a Dragonfly technician in the field. During this time, Cory gained experience as a pesticide applicator, and attained his NC, SC, and GA applicators license. Cory has also obtained the Master Pond Manager certificate from Clemson University.

Cory enjoys the challenge of his work with Dragonfly and the fact that every day brings new opportunities to learn. In the role of Client Service Manager, Cory strives to develop long lasting relationships with clients in the Coastal region and provide the best solutions for their aquatic systems.

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“I’m committed to developing systems to help protect natural ecosystems in the Southeastern US.”

PAUL SWENSON

Logistics Manager

Paul’s love of plants and water quality management led him to earn a degree in Forestry with a minor in Natural Resources from Purdue University. Before coming to Dragonfly, he worked in a variety of water-related positions throughout the country. Paul has obtained numerous certifications, such as Master Naturalist, Pesticide Applicator, Native Landscape Certification, BMP Stormwater Certification, and Master Pond Manager.

Paul has served in a variety of roles for Dragonfly Pond Works since early 2016 and has never stopped pursuing continuing education to keep up to date on the best management practices being developed. In addition to his 8 years working in water resource management, he has also traveled abroad to study the impact of different policies on natural resource issues.

As Logistics Manager at Dragonfly, Paul continues his commitment to managing stormwater efficiently, while always focusing on environmentally friendly solutions.

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“I am driven to utilize my business skills and knowledge to maximize Dragonfly’s potential and performance.”

KRYSTI SCHWARTZ

Director of Finance

Krysti is a Certified Public Accountant with 10+ years of experience. Krysti obtained her Bachelor and Master’s degree in Accounting from UNC Wilmington. She has experience as an auditor where she had the opportunity to audit and review various types of companies and in a public company where she assisted with financial reporting, budgeting, and month-end close processes.

Krysti brings a wide range of accounting, financial reporting, and internal control knowledge to Dragonfly Pond Works. Her goal is to apply her extensive experience to build a company that is financially stable. Krysti strives to utilize her business skills and knowledge to maximize Dragonfly’s potential and performance.

As Director of Finance at Dragonfly, Krysti has effectively implemented financial processes and procedures that have proven to help Dragonfly Pond Works continue to succeed as one of the top pond and lake management companies in the Southeast.

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“My goal is to provide our clients with quality service while working as safely as possible to deliver a finished product we can be proud of.”

TYLER TALUCCI

Director of Operations

Tyler has been working in environmental services for 10 years. Tyler earned a Master’s Degree in Watershed Management from SUNY College of Environmental Science and Forestry. Prior to coming to Dragonfly, Tyler gained experience in invasive plant surveys, aquatic plant removal, and environmental remediation.

Since joining Dragonfly Pond Works, Tyler has demonstrated his extensive skill set by working in several different areas, including maintenance, client services, and most recently operations planning and management. As Director of Operations at Dragonfly, Tyler utilizes his vast knowledge and experience to ensure all projects are completed to the highest standards of quality while overseeing the safety, efficiency, and productivity of all team members.

Tyler’s specialized experience combined with his passion for protecting our natural resources makes him uniquely qualified to certify that Dragonfly Pond Works’ operations are completed with the utmost focus on quality and safety.

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“Leadership is not about being the best. Leadership is about making everyone else better.”

ERIKKA BURACCHIO

Director of Human Resources

After a long career in the technology sector, Erikka joined the Dragonfly family because of the tremendous focus that the company places on culture and its people. Erikka spent many years in sales and client support until she found her way into Human Resources. She quickly realized it was where she should have always been. Building and growing a culture of leadership, learning, and employee engagement are her passions. Erikka believes that happy engaged employees foster client focus. Happy clients create a profitable organization that creates growth in our community.

Erikka is proud to be working with an organization that is focused on improving our environment and local communities. Her goals are to create programs and support for all of the Dragonfly employees and build an employer brand that is recognized as the best lake and pond management company in the Southeast.

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DRAGONFLY
POND WORKS

is an environmental service company specializing in lake and pond management. We combine expertise and experience to provide our clients with water beautification solutions for their lakes, retention ponds, wetlands, and other types of stormwater facilities. We service aquatic systems throughout the Mid-Atlantic region, from Maryland to Florida. Our clients include corporate accounts, public accounts, commercial accounts and HOA’s.

OUR MISSION

Dragonfly Pond Works provides clients with water beautification solutions for lakes and ponds. We strive to develop long-term relationships with our clients based on trust, quality and timely service. To maintain our high quality services for our clients, we treat employees fairly and incorporate the most innovative business practices.